Terms & Conditions

Last Updated: May 12, 2026

Welcome to Creatorexports.com. This website is owned and operated by Creator Exports, headquartered in Jaipur, Rajasthan, India. Creator Exports operates as a specialized platform dedicated to showcasing the work of local artisans and facilitating the export of these handcrafted products to the global market.

By accessing our website and utilizing our services, you agree to be bound by the following terms and conditions.

1. Platform Services

Creator Exports acts as a bridge between local Indian artisans and international buyers. We curate, showcase, and manage the logistics for exporting artisanal goods. By using this platform, you acknowledge that our service involves the cross-border trade of physical goods produced by third-party artisans.

2. Product Authenticity and Variations

  • Handcrafted Nature: All products showcased are handcrafted by local artisans. Because these items are not mass-produced, you acknowledge that slight variations in color, size, finish, and design are expected and are considered a unique characteristic of the product rather than a defect.
  • Representation: We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor’s display of any color will be 100% accurate.

3. Global Shipping and Export Compliance

As an export-focused platform based in India, the following rules apply:

  • Compliance: We operate under the regulations of the Director General of Foreign Trade (DGFT) and Indian Customs.
  • Import Obligations: The buyer is considered the “Importer of Record.” You are responsible for ensuring the product can be legally imported into your country.
  • Customs Duties: Any import duties, taxes, or brokerage fees charged by the destination country are the sole responsibility of the buyer. Creator Exports has no control over these charges.

4. Pricing and Payments

  • Currency: All prices are subject to change without notice. International orders may be subject to currency conversion fees by your bank or payment provider.
  • Transaction Security: You agree to provide current, complete, and accurate purchase and account information for all transactions.

5. Intellectual Property

The content on Creatorexports.com, including product photography, descriptions, logos, and the website’s design, is the property of Creator Exports or the respective artisans. You may not use, reproduce, or distribute any content from this site for commercial purposes without express written consent.

6. Artisan Rights and Fair Trade

Creator Exports is committed to supporting the local artisan community. By purchasing from this platform, you agree not to attempt to bypass the platform to contact artisans directly for the purpose of circumventing our service fees or terms.

7. Limitation of Liability

Creator Exports shall not be liable for any delays in shipping caused by customs clearance processes, international logistics disruptions, or “Acts of God.” In no case shall our directors or employees be liable for any injury, loss, or claim arising from your use of any product procured through the platform.

8. Cancellations and Returns

Due to the high cost and complexity of international shipping and the unique nature of handcrafted goods:

  • Cancellations are only accepted within 24 hours of order placement.
  • Returns are generally not accepted for international shipments unless the item is proven to be damaged during transit. Photographic evidence of damage must be provided within 48 hours of receipt.

9. Prohibited Uses

You are prohibited from using the site to:

  • Upload or transmit viruses or malicious code.
  • Collect or track the personal information of others.
  • Submit false or misleading information regarding your identity or location.

10. Governing Law

These terms and any disputes arising out of the use of this platform shall be governed by and construed in accordance with the laws of India. You agree that the courts of Jaipur, Rajasthan shall have exclusive jurisdiction over any legal proceedings.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

For questions regarding these Terms or for more information regarding our export processes, please contact us at:

Creator Exports Location: Jaipur, Rajasthan, India

Email: info@creatorexports.com

Website: www.creatorexports.com