What is Creator Exports?
Creator Exports is a Jaipur-based export company that works directly with skilled artisans and craftsmen to deliver authentic handmade and handicraft products to customers worldwide.
What makes Creator Exports different?
We focus on supporting artisans who possess exceptional craftsmanship but lack access to global markets due to limited education or digital knowledge. Our mission is to help showcase their handmade products internationally while maintaining authenticity and fair business practices.
Are your products handmade?
Yes. Most of our products are handmade or handcrafted by skilled artisans using traditional methods and craftsmanship.
Do you work directly with artisans?
Yes. Creator Exports works closely with artisans and local craftsmen to support their work and connect them directly with international customers.
Is the business authentic?
Yes, we are 100% authentic and straightforward in our business dealings. We hold all necessary legal certifications, including IEC, GST, and Udyam registrations.
What is the mission of Creator Exports?
Our primary mission is to empower uneducated artisans and laborers who create masterful manual art but cannot access global markets on their own. We act as a professional bridge to showcase their talent and the artistry of international clients.
Are handmade products exactly the same as shown in pictures?
Since handmade products are crafted manually, slight variations in color, size, texture, or design may occur. These variations make every product unique and authentic.
Are your products authentic?
Yes. We are committed to offering authentic handmade products created by genuine artisans and craftsmen.
Do you offer customized products?
Customization availability depends on the product type and artisan capability. Please contact us before placing a custom order.
How can I know product details?
Each product page contains information regarding size, material, design, and other relevant details. If you need additional information, you may contact our support team.
How do I place an order?
You can place an order directly through our website by:
Selecting your desired product then filling out the product inquiry form. then our team will contact you within 24 hours? Our team may contact you via phone and email. Then, via email and phone, our team will guide you through the next steps of the process.
Selecting your desired product then filling out the product inquiry form. then our team will contact you within 24 hours? Our team may contact you via phone and email. Then, via email and phone, our team will guide you through the next steps of the process.
Can I request a production sample before placing a large order?
Yes, you can indeed request a sample of the product you wish to purchase; however, this is subject to certain rules, which you can review by visiting our Sample Policy page.
Will I receive an order confirmation?
Yes. Once your order is successfully placed, you will receive an order confirmation email or message.
Can I cancel my order?
Orders may be canceled before shipment processing begins. Once an order has been shipped, cancellation may not be possible.
Do you accept bulk or wholesale orders?
Yes. We welcome wholesale and bulk inquiries for selected handmade products.
What payment methods do you accept?
Payment methods may include:
• Credit/Debit Cards (PayPal & Stripe)
• Bank Wire Transfers (T/T)
• International Payment Options
• Letter of Credit (LC)
Available payment methods may vary depending on your location.
• Credit/Debit Cards (PayPal & Stripe)
• Bank Wire Transfers (T/T)
• International Payment Options
• Letter of Credit (LC)
Available payment methods may vary depending on your location.
Do I have to pay the full 100% payment upfront?
For smaller orders, you may be required to make full payment in advance; however, for larger or wholesale customize orders, you can consult with our contact team, who will arrange for a partial upfront payment, with the remaining balance to be paid once the items are ready.
Is payment secure?
Yes. We aim to provide secure and reliable payment processing for all customers.
Do you provide invoices?
Yes. Customers can request invoices or order confirmations for their purchases.
For more information regarding payment, you can refer to our Payment Policy.
For more information regarding payment, you can refer to our Payment Policy.
How are products packed?
Products are packed carefully to help ensure safety during international shipping and handling.
Do you use secure packaging for fragile items?
Yes. Fragile and delicate handmade products receive additional protective packaging whenever necessary.
Is eco-friendly packaging available?
In some cases, eco-friendly or minimal packaging options may be available depending on the product type.
Do you ship internationally?
Yes. Creator Exports ships products to many international destinations.
Which shipping company was used to send the products?
While this is not strictly fixed, we primarily ship our products through IndiaPost, FedEx, DHL, and UPS and other shipping companies.
How long does shipping take?
Shipping time depends on:
• Product availability
• Order quantity
• Destination country
• Customs clearance process
Estimated delivery timelines may vary.
• Product availability
• Order quantity
• Destination country
• Customs clearance process
Estimated delivery timelines may vary.
Will I receive tracking information?
Yes. Tracking details are generally provided once the shipment has been dispatched.
Are customs duties or taxes included?
Import duties, customs fees, or local taxes are usually the responsibility of the customer, depending on the destination country’s regulations.
For more information regarding shipping, you can refer to our Shipping Policy.
For more information regarding shipping, you can refer to our Shipping Policy.
Do you accept returns?
Return eligibility depends on the product condition and issue reported. Please contact us within the specified return period if you experience any problem with your order. Customized products are not eligible for return and refund.
Can handmade products be returned for small variations?
Minor variations in handmade products are considered part of their uniqueness and authenticity and may not qualify as defects.
Can I return Simple?
No, we do not accept sample returns.
When will I receive my refund?
Approved refunds are generally processed within a reasonable business period depending on the payment method used.
What should I do if my order arrives damaged?
Please contact our support team immediately with photos and order details so we can assist you. For any kind of issue or information, you can contact us via our contact form.
For more information regarding returns, exchanges & refund, you can refer to our Returns, Exchanges & Refund Policy.
For more information regarding returns, exchanges & refund, you can refer to our Returns, Exchanges & Refund Policy.
How can I contact Creator Exports?
You may contact us through our contact us page, For any kind of issue or information, you can contact us via our Contact Form.
Where is Creator Exports located?
Creator Exports is based in Jaipur, Rajasthan, India.
Do you provide customer support?
Yes. Our team is available to assist customers with product inquiries, orders, shipping information, and general support. For any kind of issue or information, you can contact us via our Contact Form.
Can international customers contact you directly?
Yes. We welcome inquiries from customers, wholesalers, and business partners worldwide. You can contact us via phone and email. For any kind of issue or information, you can contact us via our contact form.
Thank you for visiting Creator Exports
We appreciate your support for handmade craftsmanship and artisan communities.
Contact our customer support team below.
We are available to assist you with any questions or concerns.
Email: info@creatorexports.com
Contact Form: Contact Us